When it comes to HRIS (Human Resource Information Systems) implementation, getting it right the first time can save businesses from unnecessary headaches and costs. We sat down with Molly White, a Work Friendly People Consultant, to discuss the ins and outs of HRIS implementation and how Work Friendly ensures success for its clients.
The Importance of an HRIS System
Q: What is an HRIS system, and why is it important for businesses?
A: An HRIS system is a software solution that automates and manages core HR functions such as payroll, benefits administration, time and attendance tracking, and employee self-service. It’s essentially a central hub for all employee-related data, from personal information and demographics to compensation and performance records.
The importance of an HRIS lies in its ability to improve efficiency, reduce paperwork, and provide actionable insights into a company’s people data. However, that doesn’t mean businesses need to purchase the most expensive or robust package. It’s about implementing the right features to meet the organization’s needs without paying for unnecessary extras.
Q: Why do companies turn to Work Friendly for HRIS implementation rather than relying solely on providers?
A: Providers may offer what they call “white-glove service” to manage the implementation, but that’s not the same as having a true advocate on your side. At Work Friendly, we become an extension of your team. We start by understanding your HR needs, budget constraints, feature requirements, and existing people data.
Then, we manage the entire process on your behalf, from taking provider calls to minimizing errors with urgency and precision. We make sure you’re only paying for the features you’ll actually use, and we don’t stop until every detail is thoughtfully accounted for, ensuring a seamless implementation.
Getting it Right the First Time
Q: What can go wrong during an HRIS implementation, and how does Work Friendly prevent these mistakes?
A: When HRIS implementation goes south, the consequences can be severe, time-consuming and costly to fix. For example, payroll, benefit, or tax information may be transitioned incorrectly, leading to compliance issues resulting in costly errors.
The process is detail-intensive, and errors often cascade into long-term issues that put businesses at risk. At Work Friendly, we anticipate and prevent these problems with meticulous attention to detail. A successful HRIS implementation isn’t just about flipping a switch; it’s about setting up the foundation correctly.
Q: What role does Work Friendly play in the implementation process?
A: We take on the heavy lifting so HR teams can focus on their day-to-day responsibilities. Acting as a liaison, we handle all the meetings, communicate feature needs, and even manage manual data transfers if necessary.
We set up tools, upload benefits information, integrate providers like 401(k)s and worker’s comp, and ensure every employee profile is accurately created, even if it requires building a company census from scratch. Essentially, we take ownership of the process to make it as easy and efficient as possible for our clients.
Q: Why is an HRIS so critical to an organization’s success?
A: An HRIS is the lifeline of an organization’s people operations. It consolidates essential functions like onboarding, offer letters, time tracking, pay stubs, and benefits management into one system. Without a well-implemented HRIS, these processes can become chaotic, inefficient, and error-prone. A properly set-up HRIS is foundational to creating a seamless employee experience.
Getting Across the HR Software Finish Line
Q: How does Work Friendly support clients after the implementation?
A: Post-implementation success is crucial, so we don’t leave clients to figure things out on their own. We offer tailored training sessions for both HR teams and employees.
- HR Trainings: These include detailed instructions on I-9 verifications, leveraging features, and managing day-to-day system access.
- Employee Trainings: We help employees understand how to use the platform for things like open enrollment, viewing benefits, and accessing pay stubs.
By ensuring both HR teams and employees are comfortable with the system, we set our clients up for long-term success.
Q: Can Work Friendly help clients choose the right HRIS system?
A: Absolutely! We’re happy to evaluate an organization’s needs and criteria to create a tailored recommendation of HRIS options. If a client has already chosen a system, we can work within their selection. Work Friendly’s expertise spans multiple HRIS systems, enabling us to implement industry best practices seamlessly. Our in-depth knowledge of various platforms allows us to identify potential sticking points early and develop solutions that keep implementation processes efficient and stress-free for our clients.
The beauty of our approach is our flexibility—we meet clients where they are and make their chosen path as smooth as possible.
About Molly White
Molly White is a seasoned people consultant at Work Friendly, where she channels her passion for helping organizations unlock their full potential. With a Master’s degree in Clinical Psychology and seven years as a Behavior Analyst, Molly brings a unique depth of understanding to the complexities of human behavior and organizational development.
She has guided numerous startups through challenges ranging from performance management to employee engagement, earning a reputation as a trusted advisor in the HR space. Molly’s contagious enthusiasm and expertise make her a valuable ally to any business navigating the complexities of HRIS implementation and workforce optimization.
