Switching benefits brokers is a big decision. But staying with the wrong one can cost you too—in time, money and missed opportunities.
So how do you know when it’s time to explore your options?
Start with these five questions.
1. Are you getting proactive advice—or just an annual renewal?
Your broker should be helping you think ahead, identify opportunities and make smarter decisions throughout the year—not just showing up when it’s time to renew.
2. Do you understand where your benefits dollars are going?
You should have a clear picture of what’s driving costs, how your plans compare to the market and where there may be opportunities to improve value.
3. Do your benefits reflect what your employees actually value?
The best benefits strategy isn’t built on assumptions. Your broker should help you understand what employees use, value and wish they had.
4. Is your broker making HR’s job easier?
Carrier issues, employee questions, compliance and administration shouldn’t continually fall back on your HR team. The right partner should take work off your plate—not add to it.
5. Are they helping you plan for what’s next?
Your business changes. Your benefits strategy should, too. Growth, new locations, hiring goals and an evolving workforce should all be part of the conversation.
So, should you switch?
Mostly yes? Your current relationship may be serving you well.
Two or three no’s? There may be some meaningful gaps worth addressing.
Four or five no’s? It may be time to explore what a different benefits partnership could offer.
At Work Friendly, we believe benefits consulting should go beyond shopping your renewal. It should help you control costs, support your people and make life easier for HR.
