HR Technology Enhancement + Automation Case Study for Metafora

The Results

Metafora’s Applicant Tracking System (ATS) now lives within Rippling, and is set up as single sign-on. Once you’re logged into the Rippling platform you can be in the ATS with one click.
The ATS is fully connected to Google calendar, so you can see availability of hiring managers and schedule all interviews within the ATS easily.
The ATS has a built-in talent community that it is set up to invite all applicants to join after they have been in the system for 30 days. This creates a future talent pipeline for the organization.

When hiring a new team member, Metafora can now pull the candidate directly from their ATS. There is an easy to use onboarding workflow set up in Rippling that takes you through a series of questions (i.e. title, salary, start date, reporting manager, department, etc.) before generating an offer letter. Offer letter is sent via email and the new hire can review and sign on electronically either a computer or mobile device.
Metafora chose to use the device management offering through Rippling, which manages their inventory of laptops and sends a device out to new hires automatically once they’ve signed their offer letter.
All new hire paperwork (i.e. W4, I-9, Emergency Contact) is able to be completed by the new hire within Rippling, and saves to their employee profile. This is launched automatically after a new hire signs their offer letter.
Rippling offers a feature called “Tasks”, where you can create check-lists for different scenarios, including onboarding. The tasks can be assigned to anyone in the organization, including the new hire, and will push notifications automatically with associated due dates.

All employee information feeds directly to the Rippling payroll app.
An employee change report is generated prior to each payroll and sent to the Controller for review. This replaced the previously shared excel document.
Rippling’s payroll app automatically calculates mid pay period hires prorated salaries for the Controller, so he is no longer doing this manually.
Rippling has helpful step-by-step guides for every state in the US on how to create a new business account and obtain payroll tax account information, as well as how to add Rippling as a third party administrator to help file and pay taxes on Metafora’s behalf. Huge time saver for the People team!

Benefit enrollment now launches through Rippling automatically after a new hire signs their offer letter. There are step-by-step instructions and plan descriptions within the system, which saves a lot of the People team’s time from having to walk each new hire through the benefit plans and how to enroll.
Once enrollment is completed at hire, benefit deductions are automatically pushed over to the payroll app in Rippling.
A weekly file feed is set up between Rippling and each of Metafora’s benefit providers so the People team does not have to login to the provider systems to manually enroll or make changes to team member elections.
Open enrollment was completed in Rippling for the first time in November 2021 for a January 1, 2022 effective date. The process from start to finish went seamlessly, and all elections for the new plan year were shared via the file feed from Rippling to the providers. All the People team had to do was audit elections and ensure deductions were pushed to payroll for the first payroll of the new year.
Employees initiate their own QLEs now in Rippling, with a one click approval from the People team. Rippling handles obtaining any supporting documentation from employees and getting it over to the providers.
Metafora’s benefit broker partner has access to Rippling, and is able to help out directly with any issues or escalations.

All employee records are housed in Rippling, Work Friendly helped migrate anything that was previously in an employee’s file over to Rippling during implementation. New hires paperwork and offer letters are automatically sved in their Rippling employee profile.
Any ongoing documents can either be easily uploaded by the People team or the employee themselves.
Any items that need to be signed off upon or acknowledged by the employee can be created as notice templates in Rippling, and launched to each employee directly to be electronically signed.